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SOS In-The-News

2012 Survivor Outreach Services AFAP Issue Form


Survivor Outreach Services (SOS) is an Army-wide program that provides dedicated and comprehensive support services to survivors of deceased Soldiers. The program standardizes casualty assistance services and policies across the Army and provides additional staffing at Casualty Assistance Centers (CACs), Army Community Service (ACS) Centers, and Army National Guard (ARNG) and US Army Reserve (USAR) Family Programs.

The program is designed to ensure that the Army fulfills its covenant with survivors through:

  • sustainment of a comprehensive multi-agency program that improves Soldier and Family preparedness in the event of a catastrophic loss
  • maximizes cooperative efforts within the Army casualty and Family programs
  • extends support to Families both before and after a crisis by maximizing cooperation between government and non-government agencies
  • ensures survivors receive all benefits to which they are entitled
  • encourages survivors to remain an integral part of the Army family for as long as they desire   


The SOS Annual Training


Washington DC - Sheraton National Hotel - August 9th - 13th.

There were 350 attendees from all over the world. The conference brought together Regular Army, ARNG, and USAR SOS Support Coordinators and Financial Counselors, CAC Chiefs, HRC/CMAOC staff, and Regional SOS support staff. We had 25 guest speakers that addressed the attendees and have received very positive feedback regarding the presentations. 

Some of the objectives of the conference were:

A.    Train all staff on current SOS policy and procedures through lectures, breakout sessions, scenario-based vignettes, and question and answer sessions.


B.    Review the new SOS Operations manual and to provide user feedback and recommended improvements. Share best practices and experiences for supporting surviving Family members.

 
C.    Full understanding of SOS policy guidance, the SOS concept of services delivery, and standard operating procedures for outreach and family support. Training on available automated systems to include Defense Casualty Information Processing System (DCIPS) to help locate survivors and maintain a record of services provided.

 
D.    Trained to provide access to support, information, and services in a caring supportive environment for the benefit of surviving Family members when and for as long as they desire. 
 


SOS held CSA SOS working group on August 6th. The Working Group meets every six months to discuss SOS program development and issues of importance to Army Survivors. The group was selected by Chief of Staff of the Army (CSA) and consists of five regular members who are all Army Survivors. Representatives of various agencies of HQDA and DoD participate in this meeting at the request of the working group. Agencies represented included OTSG Behavioral Health, Retirement Services, ACSIIM, CPAC, USAR, ARNG, CMAOC, Intermediate Term Case Management, JAG, OCLL, and three Survivor Advisors. MG Jones opened by providing an update: “Since the Last Time We Met” and highlighted SOS Program progress since January, 2010.


Topics included FMWRC SOS HQ staffing, status of transitioning contract staff to GS positions, and transfer of cases from Long Term Family Case Management (LTFCM) to FMWRC and SOS teams in the field. The second half of the meeting consisted of sub-working groups and setting goals and objectives. Each sub groups selected a leader to track issues and provide continuity between working group meetings. The Sub-Groups are: Behavioral Health, Geographically Dispersed, Uniform Survivors, Survivor Employment, Entitlements and Legislative Issues, Parents/Sibling support.

 
We were also honored to have LTG Lynch speak and MG Jones speak to the conference participants in regards to the importance of the mission they are performing and the outstanding job they are doing of supporting our survivors and families.

 

 

SOS in the News


Story: Gold Stars: A symbol of sacrifice and the Army's commitment to families of the fallen, Shayna E Brouker, IMCOM, 27 May 2011

Story: 
Cadet Command celebrates 25th Anniversary, dedicates Cadet Park to honor fallen; Fort Knox

Story: 
Survivor Outreach Services: Supporting Survivors and honoring Soldiers - by Lt. Gen. Rick Lynch, Commander of IMCOM

Story:
'Daddy needs to come home from heaven to be at my birthday' - ireport.cnn.com Jan. 17, 2011
 

Story: Dec 18 designated Gold Star Wives day- at this signing.

Story:
Snowball Express takes children of fallen soldiers on holiday vacation

 

Story: Senate Resolution 654 designating Dec 18, 2010 Gold Star Wives Day (Senate - September 28, 2010) 
 

Story: SOS Program Provides Support for Fallen Soldiers’ Families

Story:
Survivors remember fallen at SOS ceremony

Story:
Outreach summit helps survivors heal

Story:
Fort Riley recognizes children of fallen Soldiers

Story:
Fort Lee officer featured on Gold Star Mother’s Day Poster

Story:
Dad says tackling stigma key to suicide prevention

Story:
Chief reaffirms Army's commitment to families at dedication ceremony - Army.mil Sep 9, 2010

Story:
Fort Campbell's SOS assists Families - Army.mil July 2, 2010

Story:
Arlington National Cemetary announcment - Army.mil June 10, 2010

Story:
SOS keeps survivors connected to Army family - Army.mil

Story:
Before Julia Compton Moore, survivor support services not on the radar


Story:
Army leadership listens to survivors at SOS Summit

Story:
FMWRC outlines changes in support for survivors

Story:
Army joint effort keeps promise of Army Family Covenant for survivors of the fallen



 

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Resources: 
 Army Long Term Family Case Management FAQ
 

Veterans Marker
The Department of Veterans Affairs provides a medallion, by request, to be affixed to an existing privately purchased headstone or marker to signify the deceased's status as a Veteran.

Find out more.


 
 


 
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